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User Testing

Optimise your site with an Unmoderated approach

Usability testing helps you understand how real users interact with your product, uncovering barriers and opportunities to improve their experience

An unmoderated approach provides you with Authentic Feedback, Wider Reach, and Deep Insights—All While Saving You Time and Money!

Methods

Usability Testing

Users complete predefined tasks independently, with screen recordings and feedback captured for analysis.

First Click Testing

Measure how quickly and accurately users find key elements (e.g., navigation menus, CTAs) to evaluate intuitive design.

A/B Testing

Compare different versions of a design or layout to determine which performs better based on user interactions.

Prototype Testing

Test wireframes or prototypes before full development to gather early-stage feedback on design and functionality.

Surveys

Gather user opinions on usability, satisfaction, and expectations through structured surveys (e.g., NPS, CSAT, SUS).

Card Sorting

Understand how users categorize and organize information to improve site structure and navigation.

Tree Testing

Evaluate the effectiveness of your site’s navigation structure by testing how easily users find information.

With 10 years of experience as a UX researcher, I bring deep expertise in understanding user behaviour and uncovering actionable insights.

© Off The Bench UX 2025
 

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